A single database of customers and business partners stores all collected data providing transparency of the sales department operations. Full control of customer interaction processes at all stages of the commercial engagement. Statistics and analysis of actions, sales forecasts and business development planning.

The database automatically records enquiries received through all the channels. Lost or misplaced enquiries are excluded. Bitrix.24 conveniently stores transaction history, contracts and related documents. Plan and assign tasks to colleagues. Resolve work issues with customers, schedule calls, send letters and set up meetings.

Manage commercial activities and tasks using customised business processes. Automate mailings, calls, invoicing, adding products, setting up sales funnels, etc. Get the ability to track performance, employee time and challenging milestones. Summary scorecard displays KRIs for each employee.

A single communication space for the whole company tailored to the needs of employees. Intuitive and customisable interface. Work documents are stored in the cloud. Schedule appointments and meetings with colleagues. Set up groups and chats with defined levels of access to information. Supports IP telephony, video calls with up to 48 participants, mail, and calendar.