About the company
Julius Meinl is the leading coffee company in Austria, Italy, Central and Eastern Europe. It operates in more than 70 countries and serves more than 40,000 customers worldwide every day. Julius Meinl also supplies coffee equipment to major companies throughout Russia.
Project goals and objectives
Julius Meinl could not get timely information about the functioning or breakdown of coffee machines at the customer’s premises.
The First.Bit team was asked to:
- Create a tool for monitoring and reporting the operability of coffee machines.
- Implement the functions to systematise the data in the form of reports with the possibility to upload them for further analysis.
Deployment and Implementation
Personal account
Based on 1C Bitrix: Site Management, a personal account was developed to monitor and track coffee machine performance in real-time. The user interface comes in the form of a table. Each cell contains a coffee machine and its performance level. There you can see all the necessary data: the coffee machine working hours, and how long it has been idling.
Reports
The system sends daily email reports to those responsible for problematic coffee machines. If necessary, active measures can be taken to eliminate the problems.
Integration with external monitoring system
The Personal Account has been successfully integrated with the external monitoring system of coffee machine manufacturer Cimbali. All data regarding the operation of the coffee machines is automatically imported into the system and displayed through intuitive reports. These reports are also exportable to Excel for further analysis.
Project Results
- A personal account for the monitoring of the performance of the coffee machines has been created.
- Features to make data available to report in Julius Mainl's systems were implemented.
